Economic and financial indicators
| € thousand or %, except where otherwise indicated | 2022 | 2023 | 2024 |
| Revenues (1) | 906,625 | 985,219 | 1,107,282 |
| Operating costs (EBITDA) (2) | 777,335 | 833,338 | 946,987 |
| EBITDA (3) | 129,290 | 151,880 | 160,294 |
| Recurring EBIT (1) | 64,512 | 87,551 | 85,145 |
| Operating costs (EBIT) | 850,498 | 907,441 | 1,033,499 |
| EBIT | 56,127 | 77,778 | 73,783 |
| EBT | 46,714 | 61,538 | 56,340 |
| Net profit for the period (4) | 36,407 | 60,511 | 45,536 |
| Earnings per share (EUR) | 0.25 | 0.43 | 0.33 |
| Dividend per share (EUR) (5) | 0.125 | 0.170 | 0.170 |
| EBITDA margin | 14.3% | 15.4% | 14.5% |
| Recurring EBIT margin | 7.1% | 8.9% | 7.7% |
| EBIT margin | 6.2% | 7.9% | 6.7% |
| Net profit margin | 4.0% | 6.1% | 4.1% |
| Free cash flow | 67,400 | 94,351 | 62,798 |
| 31.12.2022 | 31.12.2023 | 31.12.2024 | |
| Cash and cash equivalents | 456,469 | 351,610 | 315,912 |
| Own cash | 166,192 | 307,996 | 294,396 |
| Assets | 4,057,488 | 4,756,642 | 5,708,799 |
| Liabilities | 3,832,559 | 4,503,389 | 5,400,535 |
| Equity | 224,929 | 253,253 | 308,263 |
| Share Capital | 72,675 | 71,958 | 69,220 |
| Operating Indicators | |||
| Addressed mail volumes (million items) | 457.6 | 421.1 | 385.4 |
| Unaddressed mail volumes (million items) | 424.6 | 259.1 | 236.0 |
| Payments (number of transactions; millions) | 48.7 | 52.7 | 55.6 |
| Express & Parcels | |||
| Portugal (million items) | 33.1 | 38.9 | 42.7 |
| Espanha (million items) | 39.2 | 61.7 | 99.0 |
| Financial Services | |||
| Savings and insurance (subscriptions; €m) | 8,139.1 | 12,590.7 | 2,088.7 |
| Banco CTT | |||
| Number of current accounts | 602,165 | 646,852 | 681,319 |
| Customer deposits (€k) | 2,283,288 | 3,106,179 | 4,060,444 |
| Mortgage loans book, net (€k) | 658,610.5 | 727,469.0 | 800,557.2 |
| Auto loans book, net (€k) | 760,274.0 | 860,267.8 | 937,511.8 |
| Consumer credit production (€k) | 48,038.3 | 41,430.1 | 38,158.8 |
| LTD (including 321 Crédito) | 77.9% | 51.0% | 43.1% |
| Number of branches | 212 | 212 | 212 |
| Staff | |||
| FTE | 12,679 | 13,203 | 13,671 |
| Staff as at 31st December | 12,506 | 13,670 | 13,592 |
| Retail, Transport and Delivery Networks | |||
| CTT access points | 2,371 | 2,375 | 2,362 |
| - Retail network (post offices) | 569 | 569 | 569 |
| - Postal agencies (partnership branches) | 1,802 | 1,806 | 1,793 |
| Payshop agents | 5,271 | 5,063 | 4,746 |
| Postal delivery offices | 218 | 219 | 220 |
| Postal delivery routes | 4,288 | 4,089 | 3,902 |
| Fleet (number of vehicles) | 4,371 | 4,415 | 4,608 |
| Sustainability Indicators | 2022 | 2023 | 2024 |
| Total CO2e emissions, scopes 1, 2 and 3 (kton.) (6) | 131.2 | 133.1 | 149.9 |
| Energy consumption (Mwh) (6) | 105,366 | 107,984 | 104,559 |
| Alternative vehicles (7) | 546 | 736 | 1,323 |
(1) Excluding specific items.
(2) As from 2021, operating costs (EBITDA) include impairments and provisions; also, the impact of the leases covered by IFRS 16 is presented pursuant to this standard.
(3) Excluding depreciation & amortization and specific items.
(4) Attributable to equity holders.
(5) The Board of Directors will propose a dividend payment of € 0.17 per share for the 2024 financial year, payable on 15 May 2025. This proposal will be considered and voted at the General Meeting of 30 April 2025.
(6) Measurement unit according to the new Directive (EU) 2022/2464 on Corporate Sustainability Reporting (CSRD). Includes green energy.
(7) CTT's total fleet of alternative vehicles, including last-mile delivery vehicles in operation.